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The
following links open in their own separate window. Just close them
after reading.
1.
All
about our Shopping Cart, Internet Security, payment methods, help if
you're having trouble. Orders are charged shortly after they are
received in house. We accept
Visa, MC, Checks, Money Orders.
2.
Shipping
and Handling Method and
Rates. and
A
Chart
of Sample Rates for 25 States.
 We ship 2-3 day USPS Priority
Mail March thru November.
We charge a combination shipping AND handling fee (where some companies
work handling fee into the cost of the plant). We have a an $8.10
handling minimum (which would cover up to 6 plants.). We do not force you to buy more plants than you want or have
an order minimum but do have a minimum handling fee as we can't afford to
process very small orders otherwise.
Because we still have local customers, we keep
handling charges (packing, boxing, packing supplies, labels etc.) separate
from the price of the plant and combine it with shipping, which is in fact
more logical anyway and notice that at least one other company has
followed our lead on this.
2a. Shipping
schedule We ship by USDA planting zone in Spring and
ASAP after June.
2b. We ship all summer but in the heat of summer the customer
must bear some responsibility in providing a shady place for the postman
to leave the box. We strongly
encourage you
to print the following: Message
to Mailman to alert him that you're expecting a shipment and what
to do with it. Plants left in the sun WILL be damaged. Or make
a note under 'Comments' when you check out and we'll put your note to the
Mailman on the box! We do not ship to the West Coast in Summer.
2c. Pick Up at the Nursery is a
flat fee of $8.00. Pickups
orders must be received at least a week prior to the pick up date.
Plants can be picked up Fridays from 4-5 pm (or by appointment) starting Friday,
mid April. Please make a note under comments of which Friday you'd like
to come or note if Friday won't work for you.
2d. Back Orders This
is one of the most difficult issues facing plant shippers. About 95% of
our orders go out as scheduled but sometimes we do have plants that aren't
ready at ship time. Please take a moment to read the
information at this link as you will be asked how you want us to handle
back orders when you check out.
3.
All
about our Plants - for detailed information. 99% of
our plants are shipped in quart pots which are 1.68Pints (794 ml)
liquid measure. The few exceptions are clearly
marked in the plant description.
4.
Plant Guarantee
- we guarantee that plants arrive in good condition and are
properly identified. Please contact
us immediately if a plant arrives in poor condition. Please
do not plant a "poor/damaged" plant thinking you can bring it
around and then weeks later, contact us. We are happy to replace any
plant that arrives damaged or in poor shape but want the opportunity to
counsel you immediately in it's care and have the opportunity to check
plants and/or staff procedures here to make sure there is no problem that
would go out to other customers or to contact the Post Office for
compensation if damage appears to be their fault. We do not replace plants that
arrived in poor condition unless notified immediately.
5.
Restocking/Cancellation
Fee We do charge a 10-20% cancellation fee on cancelled orders
which primarily covers the 5.8% credit cards fees involved in processing
and then canceling an order but also office and staff time.
6. Plant prices 2008.
We make every effort to keep plant prices at a reasonable level but with
continued increases in oil (our Propane Bill has TRIPLED over the past 4
years) and for any Petroleum based product from greenhouse plastic to pots
and trays we have had to make some small increases in prices. Our
pot supplier doesn't even list the price anymore in the catalogue but just
puts "Call for Price". In 2008 you will see some modest increases in
some plants as even plant plugs have gone up as Vendors pass on their own
Petroleum related expenses to us. (Please note, if you're trying to
compare prices between vendors, you really need to compare pots sizes.
They vary wildly!)
7. Pot Size: It is now the
law that Nurseries post the pot size they're using and give liquid
equivalent. We applaud our worthy competitors who have their pot
sizes and equivalents clearly available to customers! We use a
"trade
quart" pot which is 1.68Pints (794 ml) liquid measure. The top
of the pot (4 3/16") which is the same size as the classic nursery quart
but the sides taper down a bit and the bottom is somewhat smaller which
makes it a nice size for root development but reduces some soil amount in
the bottom of the pot to make the plants lighter for shipping. They
are also the same height as a classic nursery quart, 5 1/2" tall. If
we deviate from this size (as we do with Sempervivums/Hens 'n Chicks), we
make it very clear on the page where the plants are listed but 99% of our
plants ship in the pot as described above.
7.
How
to Unpack and Care for your New Plants.
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Slow Dial Up Internet Service? Our entire website is 
If a plant is showing as
a weed in a few places but not widespread, we'll add this symbol to
the listing with a link to the USDA site so you can make an informed decision about
growing it in your state and on your specific property where it might not
be a problem at all.
Native to some part of the
US 
A Cultivar or select form of a US Native 
A hybrid of 2 US Natives.