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about our Shopping Cart. We accept Visa, MasterCard, American Express, Checks, Money
Orders. Orders are charged immediately online. If you have problems with our shopping cart
please Contact Us
Payment by check or money order is due
within 14 days
don't accept PayPal because we have to do almost double accounting to
offer that with our current system but...
you can use a PayPal Debit Card.
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and Handling Method and
We ship 2-3 day USPS Priority
Mail mid March thru early November.
We charge a combination shipping and handling fee:
and Handling charges explained in detail. Shipping is
expensive but that money goes, not to us, not to the USPS but
primarily to the Oil Companies. Get the gas prices down and
the Shipping will go down!
schedule We ship by
USDA planting zone in Spring and
ASAP June thru early-mid Nov. We don't ship to the Southern West Coast states during
the heat of summer. See the above link for more details.
2c. We ship in summer to most of the country but in the heat of summer the customer
must bear some responsibility in providing a shady place for the postman
to leave the box. We strongly
to print the following: Message
to Mailman to alert him that you're expecting a shipment and what
to do with it. Or make
a note under 'Comments' when you check out and we'll put your note to the
Mailman on the box! Plants left in the sun WILL be damaged.
2d. Back Orders This
is one of the most difficult issues facing plant shippers. About 95% of
our orders go out as scheduled but sometimes we do have plants that aren't
ready at ship time. Please take a moment to read the
information at this link as you will be asked how you want us to handle
plants that aren't available at ship time when you check
out if you have a small order.
about our Plants - Pot size is covered below.
4. Pot Size: It is now the
law that Nurseries post the pot size they're using and give liquid
equivalent. We applaud our worthy competitors who have their pot
sizes and equivalents clearly available to customers! We use a
quart" pot which is 1.68Pints (794 ml) liquid measure. The
top of the pot (4 3/16") which is the same size as the classic nursery
quart but the sides taper down a bit and the bottom is somewhat smaller
which makes it a nice size for root development but reduces some soil
amount in the bottom of the pot to make the plants lighter for shipping.
They are also the same height as a classic nursery quart, 5 1/2" tall.
If we deviate from this pot size we
make it very clear on the page where the plants are listed.
Fee We do charge a 10-20% cancellation fee on cancelled orders
which primarily covers the credit cards fees involved in processing
and then canceling an order but also covers office and staff time, especially if
orders have been pulled for shipment.
- we guarantee that plants arrive in good condition and are
properly identified. Please contact
us immediately if a plant arrives in poor condition. Please do not
plant a "poor/damaged" plant thinking you can bring it around and then
weeks later, contact us. We are happy to replace any plant that
arrives damaged or in poor shape but want the opportunity to counsel you
immediately on it's care and have the opportunity to check
plants and/or staff procedures here to make sure there is no problem that
would go out to other customers or to contact the Post Office for
compensation if damage appears to be their fault.
We can not replace plants that
arrived in poor condition unless notified immediately or for plants that have
been in the customer's care for more than a week after arrival.
to Unpack and Care for your New Plants.