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Dear Valued Customer,
We are so sorry that you're having problems with
our Shopping Cart. Your first impulse might be to get aggravated with our
Shopping Cart, but please realize it's very challenging to find any system that
works with every possible combination of software on customers'
computers.
First you might want to check this What
Can Cause a Problem page. (Opens in it's own window.) When we identify problems and feel the
answer could effect other customers, we will address them here, which might help you without going further. If
your question isn't answered, just close that window.
Please give us the following information
so that we might help you. Problems are almost always due to some
combination of settings and software on your system which we can often pinpoint.
If you are using AOL and Windows, you might first try accessing our site with
Internet Explorer, which comes with Windows, rather than AOL. If that
doesn't help, send us the following information:
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